lodi129 Privacy Policy

1. Introduction

lodi129 ("we," "us," or "our") operates the online casino and sports betting platform accessible at lodi129.app. We are committed to handling your personal information responsibly and transparently. This Privacy Policy applies to all personal data collected through the lodi129 website, mobile interface, customer support channels, and any other means through which you interact with lodi129.

By registering an account or using the lodi129 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy must be read alongside our Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

For purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, lodi129 is the Personal Information Controller responsible for the personal data collected through the Platform. Our designated Data Protection Officer can be reached at the contact details provided in Section 14 of this Policy.

lodi129 operates under a valid PAGCOR license and is subject to PAGCOR's data governance requirements in addition to its obligations under RA 10173. Where PAGCOR regulations impose additional or stricter requirements on data handling than those outlined in this Policy, PAGCOR requirements shall prevail.

3. Personal Data We Collect

lodi129 collects the following categories of personal data in the course of providing its services:

Category	Examples	Collection Point
Identity Data	Full legal name, date of birth, nationality, government-issued ID number	Registration, KYC verification
Contact Data	Email address, Philippine mobile number, residential address	Registration, account settings
Financial Data	GCash account reference, bank account details, deposit/withdrawal history, transaction records	Payment processing, KYC
Gaming Data	Game history, betting records, session duration, wagering activity, bonus usage	Platform activity
Technical Data	IP address, device type, browser version, operating system, login timestamps	Automated collection
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support interactions

We do not collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for identity verification and PAGCOR-mandated know-your-customer obligations. We do not collect racial, ethnic, or religious information from our players.

4. How We Use Your Personal Data

lodi129 uses your personal data for the following purposes:

• Account Management: To create, maintain, verify, and administer your lodi129 Account;
• Identity Verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and applicable anti-money laundering laws;
• Payment Processing: To facilitate deposits and withdrawals via GCash, PayMaya, and Philippine banking channels, and to maintain accurate transaction records;
• Game Provision: To deliver casino games, record gaming activity, and ensure game integrity across the lodi129 platform;
• Bonus & Promotions: To administer bonuses, track wagering requirements, and verify bonus eligibility;
• Responsible Gaming: To monitor player behaviour for signs of problem gambling, enforce self-exclusion requests, and apply deposit limits set by players or required by PAGCOR;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access;
• Legal Compliance: To comply with PAGCOR reporting obligations, anti-money laundering requirements under AMLA (Republic Act No. 9160, as amended), and orders from competent Philippine authorities;
• Customer Support: To respond to your enquiries, resolve disputes, and improve our support services;
• Marketing Communications: To send promotional offers and updates by email or SMS, subject to your communication preferences. You may opt out at any time.

5. Legal Basis for Processing

lodi129 processes your personal data on the following legal bases under RA 10173:

• Contract Performance: Processing necessary to fulfil the Terms & Conditions you entered into upon registration, including account management and payment processing;
• Consent: Where you have given explicit consent, such as for marketing communications. Consent may be withdrawn at any time without affecting prior processing;
• Legal Obligation: Processing necessary to comply with PAGCOR licensing conditions, AMLA requirements, and other applicable Philippine laws;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and freedoms.

6. Sharing Your Personal Data

lodi129 does not sell your personal data to third parties. We share your data only in the following circumstances:

• Service Providers: Third-party providers who process data on our behalf under strict data processing agreements — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, fraud detection providers, and cloud infrastructure partners;
• PAGCOR: lodi129 is required by its operating license to provide player data, gaming records, and financial transaction reports to PAGCOR upon request;
• Anti-Money Laundering Council (AMLC): Where lodi129 is legally obligated to report suspicious transactions under RA 9160 and its amendments;
• Law Enforcement: Where required by a valid court order, subpoena, or lawful request from a Philippine government authority;
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets of lodi129, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7. Data Retention

lodi129 retains your personal data for as long as your Account remains active and for a minimum period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations. Specific retention periods include:

• Identity and KYC documents: 5 years after account closure;
• Financial transaction records: 5 years from transaction date;
• Gaming records: 3 years from session date;
• Customer support communications: 2 years from last interaction;
• Marketing preference records: Until you withdraw consent or close your account, plus 1 year.

After applicable retention periods expire, data is securely deleted or anonymised in accordance with lodi129's internal data disposal procedures.

8. Cookies & Tracking Technologies

The lodi129 Platform uses cookies and similar tracking technologies to operate the website, improve user experience, and analyse platform performance. The types of cookies used include:

• Essential Cookies: Required for the Platform to function — including session management, login authentication, and security features. These cannot be disabled without preventing access to the Platform;
• Analytics Cookies: Used to understand how players navigate and use the lodi129 Platform, enabling us to improve performance and user experience. Analytics data is aggregated and anonymised where possible;
• Preference Cookies: Store your settings and preferences (such as language or display preferences) across sessions;
• Marketing Cookies: Used to measure the effectiveness of lodi129 promotional campaigns. You may opt out of marketing cookies through your browser settings.

You can control cookie settings through your browser. Note that disabling essential cookies will affect your ability to log in and use the lodi129 Platform.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lodi129:

• Right to be Informed: The right to know that your data is being collected and how it will be used — fulfilled by this Privacy Policy;
• Right of Access: The right to request a copy of the personal data lodi129 holds about you;
• Right to Rectification: The right to correct inaccurate or incomplete personal data in your lodi129 Account;
• Right to Erasure: The right to request deletion of your personal data, subject to lodi129's legal obligations (including PAGCOR and AMLA record-keeping requirements, which may prevent full erasure);
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all valid requests within thirty (30) days.

10. Data Security

lodi129 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the lodi129 Platform;
• Encrypted storage of sensitive data including passwords (stored as salted hashes) and financial credentials;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing by independent third parties;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Incident response procedures for data breach detection, containment, and notification in accordance with NPC requirements.

11. Children's Privacy

The lodi129 Platform is strictly for individuals aged 21 years and above. lodi129 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided personal data through the Platform, we will immediately suspend the account, delete the data, and report the incident to PAGCOR as required. If you believe a minor has registered on lodi129, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

Some of lodi129's service providers — including cloud infrastructure and analytics partners — may process data in jurisdictions outside the Philippines. Where such transfers occur, lodi129 ensures that:

• The recipient country provides an adequate level of data protection comparable to Philippine standards;
• Appropriate contractual safeguards (including standard contractual clauses) are in place with the receiving party;
• Data transfers are limited to what is strictly necessary for the specified purpose.

13. Updates to This Privacy Policy

lodi129 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or PAGCOR directives. Material changes will be communicated to registered Players via email or Platform notification at least seven (7) days before taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the lodi129 Platform after the effective date of any revision constitutes acceptance of the updated Policy.

14. Contact & Data Protection Officer

For privacy-related queries, data subject rights requests, or to report a privacy concern, please contact the lodi129 Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 from your logged-in lodi129 Account dashboard
• Response Time: Within 3 business days for privacy matters; within 30 days for formal data subject rights requests

If you are dissatisfied with lodi129's response to your privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which can be reached through the NPC's official government channels.